Bajiapp's Privacy Policy — Your data is completely secure with us

1Introduction — Why This Policy Matters

Welcome to bajiapp.ws. We understand that sharing personal information online raises a lot of questions — "Is my name, phone number, or payment details safe?" These are completely valid concerns, and this policy is here to answer them.

Bajiapp places the highest importance on the privacy of its users. When you use our platform, certain information comes to us. This Privacy Policy transparently explains what data we collect, where it is stored, how it is used, and with whom it is shared.

Reading this policy, you'll see just how seriously bajiapp takes the responsibility of handling your data. We never sell your information, never share it with third parties without authorization, and never use it for anything unethical.

2What Information We Collect

Bajiapp collects two types of data — information you provide directly, and information collected automatically as you use the platform.

Personal Information (provided directly by you)

• Identity-related: Full name, date of birth, national ID number or passport number.
• Contact Information: Mobile number, email address, and residential address.
• Financial Information: bKash/Nagad/Rocket numbers, bank account details, and transaction history.
• Verification documents: Photos or scans of identity documents submitted during the KYC process.

Automatically Collected Data (gathered during use)

• Device information: Device type, operating system, browser, and IP address.
• Usage data: Pages visited, time spent, and bets placed.
• Log data: Login time, logout time, and session details.
• Location Data: Approximate location (only if you grant permission).

3How We Collect Your Data

Bajiapp collects information in several ways. In each case, we only gather what is strictly necessary — nothing more:

• Registration form: Information you provide when opening an account.
• KYC Process: When you submit documents for identity verification.
• Payment Gateway: Via payment providers during deposits or withdrawals.
• Cookies & Tracking: Automatically, while you use the website or app.
• Customer Support: When you reach out to our support team.
• Third parties: From authorized services for fraud prevention or identity verification.

4How Your Information Is Used

Bajiapp uses the information you provide for the purposes listed below. Each purpose is disclosed here transparently:

Primary Use

• Creating, managing, and securing your account.
• Processing deposit, withdrawal, and betting transactions.
• Verifying age and identity — to protect minors.
• Detecting fraud and suspicious activity.
• Meeting legal and regulatory obligations.

Service Improvement

• Analysing your preferences and usage patterns to deliver a personalised experience.
• Building new features and improving existing services.
• Identifying and resolving technical issues.
• Monitoring the performance of the bajiapp app and website.

Contact

• Sending important account information and security alerts.
• Sending you promotional offers and bonus updates, with your consent.
• Responding to customer service requests.

5Who We Share Your Data With

This is one of the most important questions. To be clear — bajiapp does not sell your information or share it with anyone without authorization.

However, limited information must be shared with certain trusted parties in order to provide our services:

Who Your Information May Be Shared With

• Payment Providers: bKash, Nagad, Rocket, and others — used solely to process transactions.
• Identity verification service: Authorized third parties for the KYC process.
• Technology partners: Server hosting and cybersecurity service providers.
• Law Enforcement: When required by legal obligation or court order.
• Licensing Authority: As required by regulatory authorities.

6How We Protect Your Data

Bajiapp uses world-class security measures to keep your data safe — protecting you both technically and administratively.

Technical Security

• All data is transmitted using 256-bit SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Passwords are never stored in plain text — only in hashed form.
• Two-Factor Authentication (2FA) is enabled.
• Regular security audits and penetration testing are conducted.

Administrative Protection

• Only authorised personnel have access to your data.
• Every staff member has signed a confidentiality agreement.
• Suspicious access is monitored 24/7.
• In the event of a data breach, affected users will be notified within 72 hours.

7Cookie Policy — What Cookies Are and Why We Use Them

A cookie is a small data file stored on your device. It helps bajiapp remember your preferences and makes the website easier to use.

You can disable optional cookies at any time through your browser settings. Please note that some features may not function properly as a result.

8Your Rights Over Your Data

Bajiapp believes every user has full rights over their own data. The following rights belong to you:

9Children's Privacy — Special Protection

Bajiapp never knowingly collects information from anyone under the age of 18. Our services are intended exclusively for adults.

Should we become aware that information from a minor has been collected, we will take immediate steps to delete it. If you believe a minor is using bajiapp, please notify us right away.

10How Long We Retain Your Data

We retain your data only for as long as necessary. Below are our general retention guidelines:

• Account Information: For the duration your account is active and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Minimum 7 years under financial regulatory requirements.
• KYC documents: Up to 5 years after account closure.
• Customer Support Records: 3 years after last contact.
• Marketing Information: Deleted after you cancel your subscription.

Once the retention period expires, data is securely deleted or anonymised.

11What Happens When This Policy Changes

Our Privacy Policy may be updated from time to time due to business needs or regulatory changes. For any major updates:

• You will be notified by email or in-app notification at least 14 days before any changes take effect.
• The "Last Updated" date on this page will be revised accordingly.
• Continued use of the platform after the new policy takes effect will be considered as your acceptance.

12Privacy Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact our dedicated privacy team:

• Privacy Email: privacy@bajiapp.ws
• General Support: support@bajiapp.ws
• Live Chat: Available 24/7 on the bajiapp app or website
• Help Centre: Help Centre View Page

We take every privacy request seriously and aim to respond within 30 business days.