Bajiapp FAQ — Answers to all your questions Right here

No. Under bajiapp's policy, only one account is allowed per mobile number. Attempting to create multiple accounts may result in both accounts being suspended and any deposited funds being forfeited. For more details on the rules, Terms & Conditions View the page.

On the login page Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email. You'll receive an OTP — use the code to set a new password. The whole process takes just 2–3 minutes.

KYC must be completed before your first withdrawal. Go to the "Identity Verification" section in Account Settings. Upload photos of the front and back of your national ID or passport. Verification is typically completed within 24 hours.

After 5 consecutive failed login attempts, your account will be locked for 30 minutes. It unlocks automatically after that. If you need access sooner, or if your account is locked for another reason, contact us at support@bajiapp.ws or Help Centre Go.

Your email address and contact details can be updated directly in Account Settings. To change your name or date of birth, please contact support and submit the required documents — these cannot be edited directly for security reasons.

To change your mobile number, email support@bajiapp.ws or let us know via live chat. OTP verification will be required on both your old and new numbers. For security reasons, this process may take 24–48 hours.

Go to "Responsible Gaming" in Account Settings and select the self-exclusion option. Alternatively, contact support directly. Please withdraw any remaining balance before closing your account. For more information, Responsible Gaming View the page.

bajiapp currently supports:

• BKash (Personal & Merchant)
• Nagad
• Rocket
• Bank Transfer (selected banks)

For the fastest deposits and withdrawals, we recommend using bKash or Nagad.

• Minimum Deposit: ৳200
• Maximum daily deposit: varies by payment method
• Minimum Withdrawal: ৳500
• Maximum daily withdrawal: varies by account level

Deposits via bKash, Nagad, or Rocket are typically credited within 30 seconds to 5 minutes. Bank transfers may take 1–3 business days. If your balance hasn't updated after 30 minutes, please contact support.

Mobile banking (bKash/Nagad/Rocket) withdrawals typically arrive within 15 minutes to 2 hours. Bank transfers take 1–2 business days. If KYC is not yet complete, your first withdrawal may take longer.

If a deposit fails, the amount is automatically returned to your mobile banking account — usually within 24 hours. If the funds haven't been returned within 48 hours, contact us at support@bajiapp.ws with a screenshot of the deposit.

bajiapp does not charge any withdrawal fees. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own transaction charges. Please check your payment provider's website for details.

Common reasons for a rejected withdrawal: incomplete KYC, unmet bonus wagering requirements, or a pending security review. Contact us via live chat or at support@bajiapp.ws to find out the exact reason.

Go to "Responsible Gaming" under Account Settings to set daily, weekly, or monthly deposit limits. Limit decreases take effect immediately, while increases require a 24-hour waiting period. For more information, Responsible Gaming View the page.

Yes. You can deposit via bKash, Nagad, or Rocket — any of these methods work. However, it's generally recommended to withdraw through whichever method you've deposited with most.

Register Complete the process and make your first deposit — a 100% welcome bonus will be automatically credited to your account. The bonus applies to a minimum deposit of ৳200. To learn about the bonus terms, Bonus Page View.

To withdraw bonus funds, you must meet the wagering requirements. For example, a 10x wagering requirement means you need to place bets totalling 10 times the bonus amount. So a ৳1,000 bonus would require ৳10,000 in bets before it becomes withdrawable. Requirements vary by bonus — On the Bonus page View details.

Depositing at a set time each day may qualify you for a reload bonus — typically 10–20% of your deposit. Log in and check the "Bonus" section to see today's offers. This bonus is exclusively for active logged-in members.

Copy your referral code or link from the "Referral" section of your account. When a friend registers and makes their first deposit using your code or link, you'll receive a bonus — and your friend will get a special sign-up bonus too.

A cashback bonus is awarded when your losses exceed a set amount within a week. It is calculated as a percentage of your total net losses — typically calculated every Monday and credited to your balance on Tuesday. For more details, Bonus Page View.

Bonus validity varies by type. Welcome bonuses are generally valid for 30 days, daily bonuses for 24 hours, and special promotional bonuses have their own specified expiry dates. Any unused bonus will be forfeited once it expires.

Generally, you cannot add a new bonus while one is already active. To claim a new bonus, you must either complete the wagering requirements for the current bonus or cancel it — note that cancelling will forfeit your bonus balance.

When placing a bet, look for the free bet option under the "Stake" section and select it. If your free bet wins, you receive the winnings minus the original stake value. Free bets are generally not cashable directly, but any winnings are credited as cash.

Odds are a number that shows how much you can win. For example: odds of 2.00 mean a ৳100 bet returns ৳200 if you win (৳100 stake + ৳100 profit). Higher odds mean a bigger payout, but a lower chance of winning. Check our Match Odds View live odds on the page.

Live betting means placing bets in real time during a match, with odds that shift as the game unfolds. You can make decisions based on how the match is progressing. Odds change moment to moment. Live betting is available to logged-in members only.

Once a bet is confirmed, it generally cannot be cancelled. However, where available, the Cash Out feature lets you partially or fully settle a bet at its current market value. This option may not be available for all matches.

If a match is cancelled, your full stake is refunded. If a match is postponed and does not resume within a set timeframe (typically 12 hours), the bet is voided and your stake is returned.

Yes. bajiapp supports parlay and accumulator bets. Simply select multiple matches and add them to a single bet slip — if all selections win, the odds are multiplied together for your payout. The potential returns are much higher, but so is the risk.

You can bet on the following at bajiapp:

• Cricket (IPL, BPL, International)
• Football (Premier League, La Liga, World Cup)
• Tennis, Badminton, Basketball
• Kabaddi & E-Sports
• And many more

The minimum bet for most matches is ৳50, though this may vary by market and match type. Maximum bet limits depend on your account level and the market.

Once a match ends and the result is confirmed, winnings are typically credited to your balance within 5–15 minutes. Live betting settlements may take a little longer. In the case of disputed results, payment is processed after the official decision.

Yes. bajiapp uses 256-bit SSL encryption. Your information is never sold to third parties. To learn more, visit our Privacy Policy Read the page.

Go to the "Security" section in Account Settings. Enable the "Two-Factor Authentication" option. You can activate it using a mobile OTP or an authenticator app. Once enabled, every login will require an additional verification step.

Change your password immediately and notify us at support@bajiapp.ws. Go to "Active Sessions" in Account Settings and log out of any unrecognized devices. If needed, you can also request a temporary account suspension.

No. No bajiapp staff member or representative will ever ask for your password, OTP, or full card number. If anyone requests this information — it's a scam. Contact us immediately.

In Account Settings, go to the "Security" section and select "Login Activity" — you'll see a full log of which devices logged in, when, and from which IP address.

Email support@bajiapp.ws or contact us via Live Chat immediately. Your account will be frozen right away for security purposes. Appropriate action will be taken following an investigation. Reporting it quickly helps minimize any potential loss.

To read our full Privacy Policy Privacy Policy Visit the page for full details on what information we collect, how we use it, and how we keep it secure.

Our Download Page Download the Android APK directly from the page. iOS users can visit the site via Safari and use the "Add to Home Screen" option. The app download is completely free.

Go to Android Settings → "Security" or "Apps" → enable "Allow installation from unknown sources". Then try installing the APK file again. If the issue persists, Help Centre View the detailed guide.

Yes — all the features you'd expect, and more. The app supports push notifications, fingerprint login, and offline odds browsing. App-exclusive bonus offers are also available for app users only.

You'll receive a notification when a new update is available upon opening the app. Visit our Download Page Download and install the latest APK from there. Your existing data and account details will not be affected.

First, force close the app and reopen it. If that doesn't work, clear the cache (Settings → Apps → bajiapp → Clear Cache). If the issue persists, uninstall the app and download a fresh APK. For further assistance, Help Centre Go.

To read the full terms and conditions, Terms & Conditions Visit the page. Reading it before you register is mandatory — as registering means you agree to these terms.

You can reach us at:

• Live Chat: In the bottom-right corner of the website or app
• Email: support@bajiapp.ws
• Help Center: Go Here

Bengali-language support is available 24/7 across all channels.

Our Responsible Gaming This page covers betting limits, self-exclusion, and all responsible gaming resources. If you feel you have a problem, please contact support immediately.

Our About Us Visit this page to learn about bajiapp's history, mission, and team. Reviews Visit the page to read about other users' experiences.

To view the full sitemap, sitemap.xml Go to the page — you'll find links to all sections there.